The two most popular technologies used to meet business and user requirements are:

• Web technology based solutions
• Windows technology based solutions

There are inherent benefits in each technology solution but both have draw backs, compromises and never meet all of the requirements. Subsequently, many businesses implement both technologies. This increases the overall cost as:

• Data and applications are often duplicated
• Information flows become fragmented and disrupted
• Integration between technologies becomes over complex

Evidence of the problems, benefits and features of each technology are shown next.